This Website

This website is operated by Holly Young (referred to as ‘we’/’us’/‘our’). As user of this Website (referred to as ‘you’/’your’) you agree to be bound by these Terms and Conditions, whether or not you make a purchase.

We may update these Terms and Conditions from time to time and your continued use of this website shall be deemed to be acceptance of such changes.

We provide this website on an “as is” and “as available’ basis without any representation or endorsement. This website may be modified or withdrawn temporarily or permanently with or without notice. We shall not be liable to you or to any third party for any modification, withdrawal, failure or suspension of all or part of this website.

Whilst we will use reasonable endeavors to keep this website and its server free of bugs, viruses, trojans and other malware we will not be responsible for the consequences of such malware being inadvertently downloaded to your computer equipment.

This website and its contents are the intellectual property of Holly Young and are subject to copyright.

Privacy Policy

We are committed to protecting your privacy when you use our website and when you provide us with personal information.

The only information we gather about you are the details you give us when you fill in an online form to place an order or you register with us for information about our products. We store this information on a computer.

We do not use cookies or other automatic methods of gathering information about you and we do not share information about our customers with third parties, except where necessary to fulfill an order that you place with us or to comply with legal requirements.

Ordering goods

When you use our online checkout process you will have the opportunity to check your order and correct any errors before confirming the order.

On completion of your order you will receive an automated email from the Holly Young website and a proof of purchase receipt from PayPal. Once we have checked our ability to supply the goods you have ordered and your payment has been cleared we will send you a further acceptance email confirming the details of your order. This acceptance by us of your order creates a sale and purchase contract between you and us. We may refuse to accept an order for any reason including, but not limited to, non-availability of the product or materials or inability to process your payment.

Please take particular care to ensure that you provide accurate size information when placing orders for hats because, for hygiene reasons, we cannot accept the return of hats and other millinery that have been worn.

Price and payment

Our prices are in pounds Sterling and packing and postage is calculated separately in the shopping basket by recorded delivery to addresses in the UK mainland and Northern Ireland. An additional charge is made for delivery outside these areas.

We are not registered for VAT.

[Arrangements for secure payment] Paypal or direct debit.

We undertake to comply with UK Data Protection legislation. We will not pass your details to any third party except as necessary to fulfill your order.

Delivery and returns

We will send you a notice by email when the goods have been dispatched. Title in the goods passes to you when they are delivered, provided full payment has been made.

You must inspect the goods on delivery and notify us by email or telephone within 24 hours of the recorded date and time of delivery of any damage, shortage, defect or deficiency of the goods supplied.

You must return damaged or defective goods, unused and in their original packing, by recorded delivery within seven working days of delivery.

We will make good any damage, shortage, defect or deficiency as soon as it is reasonable to do so and shall reimburse your reasonable costs for the return of the goods but shall otherwise be under no liability whatsoever arising from such damage, shortage, defect or deficiency.

Contact details

The trading address of Holly Young is:

Studio 11F
Old Bakery Studios
Blewetts Wharf
Malpas Road
Truro
TR1 1QH

hollyyounghats@live.co.uk

07968783320

Limitation of Liability

The following provisions set out our entire financial liability to you (including any liability for the acts or omissions of our employees and agents) in respect of:

any breach of these Terms and Conditions;

any use you make of the goods supplied; and

any representation, statement or tortious act or omission including negligence arising under or in connection with the sale and purchase of the goods.

All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by Section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the Contract.

Nothing in these Terms and Conditions excludes or limits the liability of the Seller:

for death or personal injury caused by the Seller’s negligence;

for any matter which it would be illegal for the Seller to exclude or attempt to exclude its liability; or

for fraud or fraudulent misrepresentation.

Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise shall be limited to the price paid by you for the goods.

We shall not be liable for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the sale and purchase of the goods.